ITS Lead
LinTech Global Inc. is recruiting for an ITS Lead to support our contract at the Defense Language Institute Foreign Language Center (DLIFLC) in Monterey, CA.
Compensation: $120,000.00
NOT REMOTE
MUST BE ABLE TO HOLD A FEDERAL SECURITY CLEARANCE
LOCATION: Presidio of Monterey, CA
Position Overview:
This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Oversees the Tier 1, and Tier 2 service desk technicians, Remote Site Support Tier 2 technician and Imaging Technicians at Presidio of Monterey, CA and Alexandria, VA.
Job Duties:
Support will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for complex network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations.
Job Requirements:
- Educational requirements include an AS/AA Degree in a related discipline from an accredited college or university or the equivalent technical experience.
- Familiarity with Ivanti Management Suite, Microsoft SCCM, or Jamf Pro.
- Must be resourceful and able to take initiative in a dynamic environment
- Ability to troubleshoot technical problems effectively and efficiently.
- Advanced knowledge of current Microsoft desktop and server operating systems
- Advanced knowledge of Microsoft SQL, Exchange, SharePoint and server systems
- Advanced knowledge of computer and server hardware
- Familiarity with network troubleshooting
- Professional customer service skills
- Excellent listening, interpersonal, written, and oral communication skill
- Ability to effectively prioritize and execute tasks while under pressure
- Experience working and leading in a team-oriented, collaborative environment
- Experience requirements include seven years of related experience
Preferred Qualifications:
Windows or Apple Certified Technician
Clearance: NACLC
Certifications: IAT Level II
Location: DLIFLC, Building 614, Room 111, 1759 Lewis Road, Monterey, CA 93944
Federal Requirements:
This Federal Contract requires all individuals be US Citizens and Fully COVID-19 Vaccinated at time of employment.
LinTech Global, Inc. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.
All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical??? condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or ?expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request.
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